This privacy policy explains how your personal information is used and protected on merlyrnovalis.world. We are committed to maintaining your privacy and complying with UK and EU data protection law.

Information We Collect

We collect personal information to offer better service and respond to your needs.

• Contact details such as your name, email address, phone number, and submission messages.
• Usage data including pages visited, time spent, and preferences through cookies or similar technologies.
• Technical details about your device, browser, and internet connection when you access merlyrnovalis.world.
• Any direct correspondence, including survey responses or customer support conversations.

How We Use Your Information

We only use your data in compliance with relevant UK law and for specific purposes below.

• To respond to your enquiries, provide support, and communicate updates you request.
• To personalise your website experience and offer relevant content based on your interests.
• To improve services, measure how our site is used, and enhance website security.
• We may use contact details to send optional newsletters or updates if you opt in.

Our Legal Basis

We collect and process information based on one of the following lawful reasons.

Most processing relies on your consent, contractual necessity (responding to messages), or legitimate interest in improving user experience. We review our data policies regularly for compliance.

Sharing Data

We do not sell your data and only share when required by law or trusted providers.

• Personal data may be shared with service providers (e.g., hosting, analytics) under strict written contracts.
• We adhere to data minimisation—sharing only what’s needed for the service provided.
• Legal obligations may require limited personal details to be disclosed to authorities.

Data Security

We use technical and organisational measures to keep your information safe, including encryption, secure servers, and regular risk reviews. Only authorised personnel have access to your personal information.

Your Rights

You have rights under UK and EU law regarding your personal data.

• Right to request access to or a copy of your information held by us.
• Right to request correction of inaccurate or outdated data.
• Right to request erasure of your personal information unless required for legal reasons.
• Right to withdraw consent or object to data processing at any time.

Cookies

We use cookies to support site functionality, remember preferences, and collect anonymous analytics. Please see our cookie policy for more information.

See Cookie Policy See Cookie Policy

Contact Details

Contact us for any privacy concerns, to exercise your rights, or to clarify anything in this policy.

Policy Changes

Any privacy policy changes will appear on this page. Where legally required, we will notify users about updates to your rights or our data practices.